Business Owner Calls Man Who Gave Him A Bad Google Review

A landscaping business enterprise owner shared a video recording on TikTok of his call with a man who gave him a terrible Google assessment. Viewers say it is a excellent case in point of a business proprietor/shopper romantic relationship.

The proprietor, named Jonathon Reale (@thesolomow), has about 4,600 followers on TikTok and usually solutions concern about his organization on the platform. His small business, Reale Garden Servicing, is dependent in North Carolina.

In his video, Reale tells the male on the telephone that he saw a 3-star critique from him on his company web site. Nonetheless, Reale notes he is confused for the reason that he had never ever worked for the person ahead of. The two both validate that the evaluation bundled the man’s title and was connected to his gmail.

The male would seem baffled and claims Reale that he would under no circumstances depart him a terrible overview. Based on the discussion, it looks that Reale was not able to do the job for the man since he experienced way too several other shoppers at the time. The man speaks amiably to Reale and says he’ll have to check out his Google account to examine the alleged evaluation.

“I have to test. Possibly my wife got on there and did some thing since she was upset,” the guy on the phone says. “I know she was complaining this early morning since a bunch of people were not acquiring back again to us. Maybe it was a mistake she built.”

Then, the person asks how he can accurate the concern with Reale.

As of Wednesday, the video clip obtained about 143,000 views. Various viewers mentioned the two taken care of the misunderstanding effectively.

“Sounds like 2 adults who know how to interact! I hope a favourable answer is satisfied,” just one viewer commented on the video.

“I do respect how he needed to correct it willingly! I also respect how you handle checking with them and observing why or what designed them depart it,” a second viewer commented.

Just one viewer, however, criticized the customer. “Threw the wife appropriate under the bus,” they claimed.

In a second TikTok video clip, Reale describes to the man that each individual critique matters to tiny business entrepreneurs like him. He asks the guy to delete the assessment, and he straight away says he will.

The Day by day Dot attained out to @thesolomow by using TikTok comment.


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*Initial Posted: Jun 1, 2022, 1:47 pm CDT

Cecilia Lenzen

Cecilia Lenzen is a journalism scholar at the College of Texas at Arlington and a freelance reporter for the Daily Dot.

Business Owner Calls Man Who Gave Him A Bad Google Review